Privacy Policy

Account Information: When you register, we collect your name and email address. If you sign in with Google, we receive your name, email, and profile picture from Google.

Payment Information: We never store your credit card or payment details. Payments on our website are processed by Stripe, Inc.; in-app purchases on Android are processed by Google Play. We use RevenueCat to manage and validate subscriptions across platforms. We only receive a customer/subscriber identifier and your subscription status — never your card number. The privacy policies of Stripe, Google, and RevenueCat govern their handling of your payment data.

Usage Data: We collect information about how you use the Service, including which features you access, AI assistant queries (used to enforce usage limits), and general activity logs. We do not sell this data.

Device & Technical Data: We may collect your browser or device type, operating system, IP address, app version, and referring URLs for security, error monitoring, and analytics purposes. When an error occurs, our error-monitoring provider (Sentry) may capture a masked "session replay" — a recording of the on-screen interactions leading up to the error, with all text and media masked — solely to help us diagnose and fix the problem.

• To create and manage your account
• To process payments and manage your subscription
• To enforce plan limits (e.g., daily AI question limits)
• To send transactional emails (account confirmation, password reset, receipts)
• To monitor errors, improve the Service, and fix bugs
• To respond to support requests
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We use the following third-party services to operate Grounded. Each has its own privacy policy governing their data handling:

• Supabase — database and authentication infrastructure
• Stripe — payment processing (website)
• Google Play Billing — payment processing for in-app purchases on Android
• RevenueCat — subscription management and purchase validation across platforms
• Anthropic — AI assistant functionality (your queries are sent to Anthropic's API)
• Vercel — hosting, content delivery, and privacy-friendly usage analytics (Vercel Analytics & Speed Insights)
• Sentry — error monitoring, crash reporting, and masked session replay on errors (see “Device & Technical Data” above)
• Google — OAuth sign-in (if you choose to sign in with Google)
• Resend — transactional email delivery

We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required by law to retain it (such as billing records, which may be retained for up to 7 years for tax purposes).

We use cookies and browser local storage to maintain your login session and remember your preferences. These are essential for the Service to function. We do not use tracking cookies for advertising purposes, and our usage analytics are privacy-friendly and do not build advertising profiles.

We implement industry-standard security measures including encrypted connections (HTTPS), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure. You use the Service at your own risk.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Delete your account and associated data — you can do this yourself at any time from Settings → Delete account, which permanently removes your account and data
• Export your data

To exercise these rights, or for any privacy request, contact us at support@groundedpro.io.

Grounded is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by displaying a notice in the app. Your continued use of the Service after changes constitutes acceptance of the updated policy.

For privacy-related questions or requests, contact us at:

Grounded
support@groundedpro.io
groundedpro.io